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Colocation services with hands-on-time
The hands-on-time support packages to help you
We offer you customised hands-on-time support packages, meaning that you can commission our qualified technicians for yourself. This option is always available and can be requested at short notice. In addition, colocation customers can utilise first-class service in the field of managed hosting. Depending on the colocation product you order, you can utilize individual services in the field of managed hosting. Here, you have the option to book a load balancer or a firewall for your rack or cage.
The hands-on-time services overview
| Service | Billing | Price |
|---|---|---|
| Reboots during business hours | single | €25,00 |
| Reboots after business hours | single | €50,00 |
| Hands-on time during business hours | 30 minutes | €75,00 |
| Hands-on-time outside business hours | 30 minutes | €150,00 |
| NEW - Hands-on-time Bundle During and outside business hours | 120 minutes per month included Counting in 30 minute intervals 12 month contract Ordering can be made via ticket at the first support case | € 300,00 |
If you have any questions about our hands-on time, feel free to contact us. Click here for the contact form.
If you have any questions, we will be happy to help you!
Christian Quandt
Head of Sales & Account Management
Christian Quandt
Head of Sales & Account Management
"Partnership cooperation & trust - joint success!"
Email: [email protected]
Jörg Willheim
Head of Datacenter
Joshua Strohfeldt
Trainee IT management assistant
Joshua Strohfeldt
Trainee IT management assistant
"My goal - is the solution for you!"
Email: [email protected]